FREQUENTLY ASKED QUESTIONS

24/7 at your service. Any questions for us? We're happy to help.

Please check below for our most commonly asked questions. If your questions are still an unanswered please email us at

support@regalblends.com

Rest assured one of our support agents will get back to you with the answers you are looking for as soon as possible.

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I’m not sure which product suits me the most?

Please take our quiz 
CLICK HERE to get a better idea of what product suits you the most. If you still need help, please  get in touch with us.

I have questions regarding a product I want to order, who can I contact?

If there are any questions that are unanswered after reading our product pages, please get in touch with us at support@regalblends.com

I have concerns regarding an item I ordered, who can I contact?

Please reach out to any of our customer agents through the live chat channel or get in touch with us at support@regalblends.com

I am expecting an order, how can I track where it is?

You may track your order by clicking this link

What is the REFUND and RETURN policy/how can I return an item?

Can I exchange my item for another item?

I don’t see my country listed in the shipping list. Can you still ship to me?

Yes! Even if your country is not listed, we can still ship to you. Please get in touch with us at sales@regalblends.com and we’ll create a custom order for you.

How long would it take for an order to reach me?

All our orders are processed, fulfilled and shipped from the USA. We aim to fulfill all order within the shipping and delivery times outlined in our shipping table, which is listed on every product's page.
You may also visit our shipping page by clicking here.
Please be aware, the delivery time includes processing and shipping time. All delivery times are estimated times provided by shipping partners and based on previous shipments and those times may vary or experience unusual delays due to any technical reasons, but we are committed to deliver your shipment to you as soon as possible. REGALBLENDS strives to provide you with the best support


SHIPPING AND DELIVERY


Hi there! Below you'll find our shipping table which gives you all the information you need regarding our shipping guidelines.

We aim to ship all orders within 3-5 business days, and our trusted shipping partners will handle getting your package right to your doorstep.

Please have a look at our most commonly asked questions below regarding shipping. Should you have any further queries, you can visit our FAQ page or get in touch with us at support@regalblends.com



Country Processing Time Shipping Time Carrier Shipping Cost
Andorra 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Australia 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Canada 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Denmark 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Finland 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
France 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Germany 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Greece 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Iceland 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Indonesia 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Italy 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Liechtenstein 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Luxembourg 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Macau 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Malaysia 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Malta 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Moncao 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Netherlands 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
New Zealand 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Norway 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Philippines 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Portugal 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
South Korea 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Sweden 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
Thailand 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
United Kingdom 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout
United States 3-5 Business Days 1-3 Business Days FedEx Calculated at Checkout
United States 3-5 Business Days 2-4 Business Days USPS Calculated at Checkout
Vietnam 3-5 Business Days 2-5 Business Days FedEx Calculated at Checkout


Please be aware that the delivery time includes both the processing time in addition to the shipping time. Al delivery times are estimated times provided by our shipping partners and are based on previous shipments. These times may vary and shipments may experience unusual delays due to technical reasons. However, we are committed to delivering your shipment as soon as possible. REGALBLENDS strives to provide you with the best support.


Do you provide FREE shipping?

Yes! We provide FREE shipping on all orders above $150. Free shipping is only available to the above list of countries. All custom orders are excluded from FREE shipping.

Use 150SHIPOFF if your order is above $150 to get FREE Shipping.


How long does it take for you to dispatch my order?

We aim to dispatch all orders within 3-5 business days.


But my country isn't listed above, can you still ship to me?

Yes! We can definitely still ship to you, please contact us at sales@regalblends.com and we'll make you a custom order. Note that all custom orders are excluded from FREE shipping.

I have a question regarding my Rewards/Points, who can I contact?

Please get in touch with us at coffeeperks@regalblends.com